Privacy and Security Statement

What is our Internet privacy policy?

We are very sensitive to privacy and security issues. We respect your right to privacy and believe it is important for you to know how we handle the information we receive from you via the Internet.  If you receive healthcare services from your provider, our website is designed to enable your provider to be in full compliance with the privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA).

This Privacy and Security Statement governs the use of our website and our other online business practices.  Your provider has additional privacy policies and procedures governing other interactions and transactions with you.  We encourage you to contact your provider for information regarding these additional privacy policies and procedures. 

We maintain this website for your personal information, education, and non-commercial use. The terms “we,” “us,” or “our” in this agreement include your provider, Solutionreach and/or all of their subsidiaries, affiliates, employees, agents, and contractors involved in creating, producing, or delivering this website to you.

How do we protect your confidential information?

We have taken precautionary measures to make all information received from our online users as secure as reasonably possible against unauthorized access and use.  We do not sell or share your information to companies outside our organization.  It may be necessary for us to provide your information to contracted outside companies in order to respond to your inquiries or to provide you with services on our website. These companies may only use the information provided for the specified use.

If, in the course of providing services to you, we have obtained confidential information about you that was not obtained through this website, we have also taken precautionary measures designed to prevent unauthorized access and use of such information.  If you receive healthcare services from your provider, the confidential information that may be accessed through this website may include personal health information such as evaluations, x-rays, photos, and treatments.  You are fully responsible for any manner in which you use such confidential information.

What about your online preferences?

We use “cookie” technology to obtain usage information from our online users. You may disable your cookie information by adjusting your browser preferences on your personal computer at any time.  Keep in mind that cookies do not identify a specific user and are not used to collect any personal information.  In order to provide the best possible service and relevant information to you, we use cookies to:

  • Track resources and data accessed on the website per visitor

  • Record general website statistics and activity

  • Assist users experiencing website problems

Is your data safe?

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

What about security for credit card and payment transactions?

We are committed to keeping your online financial information safe and secure.  In order to reasonably assure the privacy and security of your credit card and other personal data, we use Secure Sockets Layer (SSL) technology.  SSL uses encryption technology to create a secure connection between your computer and ours.  We have also put procedures in place to safeguard the information/data we collect from you.  We cannot absolutely guarantee the security of any information you provide online; you provide such information at your own risk.

What are our email communications practices?

You should also know that unless otherwise noted, the email functionality on our website does not provide a completely secure and confidential means of communication.  It is possible that your email communication may be accessed or viewed inappropriately by another Internet user while in transit to us.  If you wish to keep your information completely private, you should not use email.  We may send email communications to you related to dental health topics, website updates, and general health topics.

What are our other online communications practices?

We send electronic newsletters or similar publications on a periodic basis to various individuals and organizations.  To opt-out of any electronic newsletter or other publication you are receiving, simply click on the opt-out button associated with the specific communication.